Automotive Store Manager: Lead Sales, Service & KPIs

Big Brand Tire & Service; Payson (UT); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive pay + commission

Paid vacation

Medical, dental, vision, life

401(k) with company match

Employee discounts & referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking an Automotive Store Manager to lead a high-performing team and drive exceptional guest experiences. The role focuses on setting strategic game plans, achieving KPIs, and delivering five-star service while managing estimates, approvals, and fast problem-solving.

You will own the guest experience, drive sales with proven playbooks, and oversee payroll, inventory, and compliance. Flexible, weekend-ready leadership is required.

Qualifications

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership).
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates.
• People leader: hires well, coaches often, holds standards, retains talent.
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls.
• Customer-first communicator who builds trust with clear explanations and follow-through.
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs).
• Open availability, including weekends, to lead the store through our busiest guest-facing hours.

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team.
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast.
• Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves.
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through.
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherencen.
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination.
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence.

Skills

Store management

Sales leadership

People leadership

Operational KPIs

Customer communication

Valid driver’s license

Weekend availability

Bilingual (Spanish/English)

Job description

Big Brand Tire & Service is seeking an Automotive Store Manager to lead a high-performing team and drive exceptional guest experiences. The role focuses on setting strategic game plans, achieving KPIs, and delivering five-star service while managing estimates, approvals, and fast problem-solving.

You will own the guest experience, drive sales with proven playbooks, and oversee payroll, inventory, and compliance. Flexible, weekend-ready leadership is required.