Automotive Service Leader in Training

DOBBS TIRE & AUTO CENTERS; Marshfield (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

DOBBS TIRE & AUTO CENTERS in Marshfield, WI is seeking a Service Manager in Training to learn how to lead service and repair operations within a single unit retail store. You will work closely with store leadership to develop skills in managing technicians, scheduling, quality, and safety, while delivering exceptional guest service.

The position emphasizes hands-on coaching, performance monitoring, and inventory control to ensure efficient shop flow and profitable service levels.

Qualifications

• 3+ years in automotive repair industry or service leadership roles.
• Strong technical acumen and ability to mentor technicians.
• Commitment to safety, quality, and customer satisfaction.

Responsibilities

• Greet customers and assess tire and service needs with professionalism.
• Assist in interviewing and training service technicians with store leadership.
• Monitor service sales, gross profit, and customer satisfaction targets.
• Oversee daily work orders, parts, tools, and equipment needs.
• Provide technical support and training for service requests across vehicles.
• Ensure safe shop operations and adherence to company policies.

Skills

Customer service

Team leadership

Safety compliance

Time management

Communication

Education

Automotive industry experience

Tools

VAST POS

MS Office

Job description

DOBBS TIRE & AUTO CENTERS in Marshfield, WI is seeking a Service Manager in Training to learn how to lead service and repair operations within a single unit retail store. You will work closely with store leadership to develop skills in managing technicians, scheduling, quality, and safety, while delivering exceptional guest service.

The position emphasizes hands-on coaching, performance monitoring, and inventory control to ensure efficient shop flow and profitable service levels.