Automotive Service Leader: Customer-First & Team Performance

Easycare; Burlington (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Zohorecruit in Burlington, NC is seeking an automotive Service Manager who is motivated and serious about building a career in this highly competitive industry.

You will lead a service team, train Advisors in hospitality and customer service, and drive profitable service solutions while maintaining honesty and integrity. Five years related experience and/or training plus a recognized service training program are preferred; a valid driver’s license and insurance are required.

Qualifications

• Five years related experience and/or training.
• Industry recognized service training program preferred.

Responsibilities

• Train Advisors to greet every customer that enters our facility with hospitality and respect.
• Train Advisors to present the best solution to repair the customer’s vehicle clearly.
• Manage the store’s workflow effectively and efficiently.
• Train Advisors to sell our services honestly and with integrity.
• Maintain a positive attitude and team atmosphere.
• Direct and supervise employees and coordinate customer service activities.
• Prepare monthly and yearly business goals.
• Ensure all work is performed to proper specifications.

Skills

Customer service

Team leadership

Education

Industry service training program

Job description

Zohorecruit in Burlington, NC is seeking an automotive Service Manager who is motivated and serious about building a career in this highly competitive industry.

You will lead a service team, train Advisors in hospitality and customer service, and drive profitable service solutions while maintaining honesty and integrity. Five years related experience and/or training plus a recognized service training program are preferred; a valid driver’s license and insurance are required.