Automotive Service Leader & Customer Experience Advocate

Gainesvilleford; Gainesville (FL); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Opportunity for internal promotion

Competitive pay plan

401(k) retirement plan options

Full benefits including voluntary short and long term disability

Résumé du poste

Gainesvilleford is looking for a Service Advisor in Gainesville, Florida to manage automotive services and repairs. The role involves diagnosing performance issues, developing repair estimates, and maintaining strong customer relationships.

The ideal candidate should have experience as a Service Advisor, strong automotive knowledge, and excellent customer service skills. Opportunities for internal promotion and full benefits are included in the offer.

Qualifications

• Previous experience as an automotive Service Advisor.
• Working knowledge of automobiles.
• Customer service skills.
• Sales experience is a plus.
• Proficiency with computers and technology.
• Ability to communicate complex technical concepts to customers.

Responsabilités

• Ascertains automotive problems and services by listening to customer's description.
• Verifies warranty and service contract coverage.
• Develops estimates by costing materials and labor.
• Prepares repair orders by describing symptoms and required services.
• Maintains customer rapport by explaining estimates.
• Updates job knowledge by participating in educational opportunities.

Connaissances

Customer service skills

Previous experience as an automotive Service Advisor

Working knowledge of automobiles

Sales experience

Proficiency with computers and technology

Ability to communicate complex technical concepts

Description du poste

Gainesvilleford is looking for a Service Advisor in Gainesville, Florida to manage automotive services and repairs. The role involves diagnosing performance issues, developing repair estimates, and maintaining strong customer relationships.

The ideal candidate should have experience as a Service Advisor, strong automotive knowledge, and excellent customer service skills. Opportunities for internal promotion and full benefits are included in the offer.