Automotive Service Lead & People Coach

Grease Monkey International; Tucker, Norcross (GA, GA); On-site; USD 42,000 - 52,000; Full time

Job summary

FullSpeed Automotive in Tucker, GA seeks an Assistant Manager to support day-to-day operations, lead a fast-paced service team, and deliver high-quality automotive service. The role requires hands-on work across the service bay, front counter, and back office while upholding safety and brand standards.

The ideal candidate has 1+ years in a customer-facing leadership role, strong communication skills, and the ability to train staff, manage schedules, and ensure a positive customer experience.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Support the Store Manager in supervising daily operations, stepping in to lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.

Skills

Leadership

Communication

Retail leadership

Cash handling

Education

High school diploma or equivalent

Job description

FullSpeed Automotive in Tucker, GA seeks an Assistant Manager to support day-to-day operations, lead a fast-paced service team, and deliver high-quality automotive service. The role requires hands-on work across the service bay, front counter, and back office while upholding safety and brand standards.

The ideal candidate has 1+ years in a customer-facing leadership role, strong communication skills, and the ability to train staff, manage schedules, and ensure a positive customer experience.