Automotive Service Lead: Coach, Sell & Grow

Burt Brothers; Riverton (UT); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401K with company match

Flexible PTO

ASE certifications reimbursement

Career growth opportunities

Employee discounts

Job summary

Big Brand Tire & Service in Utah is seeking an Automotive Service Manager to lead a high-volume shop and deliver top-notch guest experiences. You will open/close, coach advisors and technicians, and ensure a safe, efficient operation while maintaining strong service standards.

If you have 1–3 years in automotive service leadership, a solid background in service sales, and the ability to guide a team with weekend availability, join our growing team and help neighbors get where they’re going.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires/brakes/maintenance/mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter with results focus and accountability.
• Open availability, including weekends.

Responsibilities

• Lead operations: open/close, daily plan, safety, cleanliness, and efficiency.
• Elevate guest experience: greet, advise, estimate, explain work, close sales confidently.
• Bridge techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors/techs, enforce process, celebrate wins, address gaps.
• Run the store: inventory and ordering, cash handling, scheduling, KPI tracking, OSHA/EHS compliance.
• Cover manager duties when needed; model elite standards on every shift.

Skills

Automotive service management

Service sales

Team leadership

Communication skills

Problem solving

Job description

Big Brand Tire & Service in Utah is seeking an Automotive Service Manager to lead a high-volume shop and deliver top-notch guest experiences. You will open/close, coach advisors and technicians, and ensure a safe, efficient operation while maintaining strong service standards.

If you have 1–3 years in automotive service leadership, a solid background in service sales, and the ability to guide a team with weekend availability, join our growing team and help neighbors get where they’re going.