Automotive Service Lead — Lead, Sell, and Elevate

American Tire Depot, Inc.; San Jose (CA); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into Store Manager or MU

Overtime opportunities

Job summary

Big Brand Tire & Service is seeking an Automotive Assistant Manager in San Jose to lead daily operations, oversee the guest experience, and translate vehicle inspections into clear, actionable recommendations. You will manage a high-volume service department, coach advisors and technicians, and drive sales while ensuring safety and efficiency.

The role requires 1–3 years in automotive service management or retail repair leadership, with strong service-sales background.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.

Responsibilities

• Lead from the front: open/close, set daily game plan, keep the shop safe and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling, POS, scheduling, KPI tracking, OSHA/EHS compliance.
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Automotive service management

Service sales

Team leadership

Communication

Physical ability

Results-driven

Weekend availability

Job description

Big Brand Tire & Service is seeking an Automotive Assistant Manager in San Jose to lead daily operations, oversee the guest experience, and translate vehicle inspections into clear, actionable recommendations. You will manage a high-volume service department, coach advisors and technicians, and drive sales while ensuring safety and efficiency.

The role requires 1–3 years in automotive service management or retail repair leadership, with strong service-sales background.