Automotive Service Lead: Path to Store Manager

Big Brand Tire Co.; Mesa (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Hourly rate + commission

Paid vacation

Healthcare benefits

401(k) with company match

Employee discounts

ASE reimbursement

Career growth to Store Manager

Job summary

Big Brand Tire & Service in Mesa, AZ is seeking an Automotive Assistant Manager to lead front-of-house operations and support the shop team. You will greet customers, build estimates, explain work clearly, and close sales with confidence while guiding technicians and advisors toward exceptional service.

The role requires 1–3 years in automotive service management or retail leadership, strong service sales experience, and the ability to manage a high-volume environment with strong communication

Qualifications

• 1–3 years of automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, OSHA/EHS compliance.
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Team leadership

Service sales

Communication

Problem solving

Physical stamina

Weekend availability

Autonomy

Job description

Big Brand Tire & Service in Mesa, AZ is seeking an Automotive Assistant Manager to lead front-of-house operations and support the shop team. You will greet customers, build estimates, explain work clearly, and close sales with confidence while guiding technicians and advisors toward exceptional service.

The role requires 1–3 years in automotive service management or retail leadership, strong service sales experience, and the ability to manage a high-volume environment with strong communication