Automotive Service Lead: Grow Teams & Elevate Service

Big Brand Tire Co.; Surprise (AZ); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts and referralBonuses

ASE reimbursement

Career growth to Store Manager or MU

Job summary

Big Brand Tire & Service is seeking an Automotive Assistant Manager to lead daily operations in Surprise, AZ and ensure exceptional customer experiences. You will greet customers, build estimates, and translate inspections into trusted recommendations.

Join a results-driven team with growth opportunities into Store Manager or Multi-Unit leadership, supported by comprehensive benefits and ongoing development.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Open availability, including weekends, to lead and support the team during peak times.

Responsibilities

• Lead from the front: open/close, set daily game plan, keep shop safe and efficient.
• Own the guest experience: greet, advise, build estimates, explain work, close sales.
• Bridge between techs and customers; translate inspections into recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, OSHA/EHS compliance.
• Cover the deck when Store Manager is out; model elite standards on every shift.

Skills

Team leadership

Customer experience

Communication

Job description

Big Brand Tire & Service is seeking an Automotive Assistant Manager to lead daily operations in Surprise, AZ and ensure exceptional customer experiences. You will greet customers, build estimates, and translate inspections into trusted recommendations.

Join a results-driven team with growth opportunities into Store Manager or Multi-Unit leadership, supported by comprehensive benefits and ongoing development.