Automotive Service Advisor — Path to Management

Big Brand Tire Co.; Surprise (AZ); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Hourly + commission

Paid time off

Insurance package

401(k) match

Employee discounts

Referral bonuses

ASE reimbursement

Career progression

Job summary

Big Brand Tire & Service in Surprise, AZ is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will translate mechanical details into clear recommendations and confidently sell tires, wheels, repairs, warranties, and services while documenting findings.

You’ll build lasting relationships, help maintain showroom standards, and partner with the team to keep operations smooth. This role offers weekend availability and growth into management.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver's license + ability to lift 70 lbs (support shop flow).
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales ability

Communication

Job description

Big Brand Tire & Service in Surprise, AZ is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will translate mechanical details into clear recommendations and confidently sell tires, wheels, repairs, warranties, and services while documenting findings.

You’ll build lasting relationships, help maintain showroom standards, and partner with the team to keep operations smooth. This role offers weekend availability and growth into management.