Automotive Store Manager: Lead, Sell & Delight Guests

Big Brand Tire Co.; Goodyear (AZ); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Paid vacation and holidays

Insurance package

401(k) with company match

Employee discounts & referral bonuses

ASE reimbursement

Career growth into Store Manager or M‑

Job summary

Big Brand Tire & Service in Goodyear, AZ is seeking an Automotive Store Manager to lead a high-performing team, drive KPIs, and deliver five-star guest experiences. You will be responsible for coaching staff, managing schedules, and ensuring operational excellence in a busy auto retail environment.

The role requires a proven background in automotive or high-volume retail with P&L ownership, weekend availability, and a commitment to safety, quality, and customer satisfaction.

Qualifications

• 2+ years store or service management in automotive or high-volume retail with strong service & P&L ownership.
• Proven sales leadership: hits targets, builds pipeline, lifts RO & close rates.
• People leader: hires well, coaches, retains talent.
• Operational athlete: confident with KPIs, scheduling, inventory, cash controls.
• Customer-first communicator with clear explanations and follow-through.
• Valid driver’s license; able to assist with shop flow (up to 70 lbs).
• Open availability, including weekends, to lead peak hours.

Responsibilities

• Lead & develop a winning team: recruit, hire, schedule, coach, and performance-manage.
• Drive the guest experience: model five-star service, assist with estimates, approvals, and tough saves.
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations and follow-through.
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence.
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination.
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence.

Skills

Sales leadership

People leadership

Operational excellence

Customer communication

Auto retail experience

KPI scheduling & inventory

Job description

Big Brand Tire & Service in Goodyear, AZ is seeking an Automotive Store Manager to lead a high-performing team, drive KPIs, and deliver five-star guest experiences. You will be responsible for coaching staff, managing schedules, and ensuring operational excellence in a busy auto retail environment.

The role requires a proven background in automotive or high-volume retail with P&L ownership, weekend availability, and a commitment to safety, quality, and customer satisfaction.