Automotive Service Lead — Fast, Trusted Customer Care

Grease Monkey International; Plano (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

FullSpeed Automotive in Plano, TX seeks an Assistant Manager to support the Store Manager in daily operations across service bay, front counter, and back office. The role focuses on delivering fast, high-quality automotive service while keeping a safe, clean location.

You will lead by example, develop a team, and help grow store performance through coaching, scheduling, and customer care. Requires at least 1+ year in retail/automotive leadership and a valid driver’s license.

Qualifications

• Minimum 1+ years in retail or automotive leadership.
• Strong communication and interpersonal skills; ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment including time in the service bay.

Responsibilities

• Support the Store Manager in supervising daily operations and lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting FullSpeed Automotive's values.
• Assist in tracking daily sales, productivity, and key performance metrics.

Skills

Retail leadership

Customer service

Team building

Communication skills

Driver's license

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive in Plano, TX seeks an Assistant Manager to support the Store Manager in daily operations across service bay, front counter, and back office. The role focuses on delivering fast, high-quality automotive service while keeping a safe, clean location.

You will lead by example, develop a team, and help grow store performance through coaching, scheduling, and customer care. Requires at least 1+ year in retail/automotive leadership and a valid driver’s license.