Automotive Service Lead - Elevate Guests & Team

American Tire Depot; Lake Forest (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

401(k) with company match

Flexible PTO

Paid Holidays

Employee Discounts

ASE Certification reimbursement

Career Growth Opportunities

Job summary

Big Brand Tire & Service is seeking a Store Manager in California to lead daily operations, coach technicians and advisors, and ensure a top-tier guest experience. You’ll drive sales, manage safety, while maintaining inventory, scheduling, and KPI tracking to grow the business.

The role requires 1–3 years of automotive service leadership, strong communication, and a results-driven mindset. Weekend availability is expected.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance.

Skills

Automotive service management

Service sales

Team leadership

Customer communication

Problem solving

Job description

Big Brand Tire & Service is seeking a Store Manager in California to lead daily operations, coach technicians and advisors, and ensure a top-tier guest experience. You’ll drive sales, manage safety, while maintaining inventory, scheduling, and KPI tracking to grow the business.

The role requires 1–3 years of automotive service leadership, strong communication, and a results-driven mindset. Weekend availability is expected.