Automotive Service Lead & Team Growth Coach

Hurricane Tire; Lake Forest (CA); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Health Savings and FSA

Life and disability insurance

Employee Assistance Program

401(K) with company match

Flexible PTO

Paid holidays

Product and service discounts

Employee referral program

ASE training reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking a Store Manager in California to lead daily operations, drive service sales, and oversee the guest experience in a high-volume automotive shop. You will mentor advisors and technicians, manage inventory and scheduling, and ensure safety and quality standards.

Ideal candidates bring 1–3 years in automotive service leadership, strong communication, and a results-driven mindset. Weekend availability is required to lead peak business times.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Excellent communication and problem-solving skills.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Service sales

Team leadership

Customer communication

Problem solving

Job description

Big Brand Tire & Service is seeking a Store Manager in California to lead daily operations, drive service sales, and oversee the guest experience in a high-volume automotive shop. You will mentor advisors and technicians, manage inventory and scheduling, and ensure safety and quality standards.

Ideal candidates bring 1–3 years in automotive service leadership, strong communication, and a results-driven mindset. Weekend availability is required to lead peak business times.