Automotive Service Lead - Drive Experience & Career Growth

Big Brand Tire Co.; Concord (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Commission & OT

Paid vacation

Medical/dental/vision

401(k) with company match

Employee discounts

Job summary

Big Brand Tire & Service in California is seeking an Automotive Assistant Manager to lead from the front, manage daily operations, and ensure a safe, efficient shop while delivering an exceptional guest experience. You will coach advisors and technicians, translate inspections into trusted recommendations, handle inventory, scheduling, cash handling, KPI tracking, and cover the store manager when needed.

Weekend availability is a plus.

Qualifications

• 1–3 years of automotive service management or retail leadership.
• Strong service sales experience (tires, brakes, maintenance, or mechanical).
• Ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Open availability, including weekends.

Responsibilities

• Lead from the front: open/close, daily game plan, safety, efficiency.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Team leadership

Customer service

Sales

Communication

Problem solving

Tools

POS system

Job description

Big Brand Tire & Service in California is seeking an Automotive Assistant Manager to lead from the front, manage daily operations, and ensure a safe, efficient shop while delivering an exceptional guest experience. You will coach advisors and technicians, translate inspections into trusted recommendations, handle inventory, scheduling, cash handling, KPI tracking, and cover the store manager when needed.

Weekend availability is a plus.