Automotive Service Experience Advisor

Luther Brookdale Chrysler Jeep Dodge; Brooklyn Park (MN); On-site; USD 42,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

State of the Art Facility

Paid Certification

Ongoing Certification

OEM Certification

Busy Shop

Job summary

Luther Brookdale Chrysler Jeep Dodge is seeking a Service Advisor to own the customer experience in the service lane. You will be the first point of contact, guiding owners through the repair process and coordinating scheduling with technicians.

We welcome applicants from customer service backgrounds and offer a comprehensive benefits package, paid training, and long‑term job security in a family‑owned dealership. Compensation includes a commission component with a $42k–$110k annual range.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Fantastic communication skills with customers.
• Professional, well‑groomed personal appearance.
• Clean driving record.
• Willing to submit to a pre‑employment background check.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with你的?

Job description

Luther Brookdale Chrysler Jeep Dodge is seeking a Service Advisor to own the customer experience in the service lane. You will be the first point of contact, guiding owners through the repair process and coordinating scheduling with technicians.

We welcome applicants from customer service backgrounds and offer a comprehensive benefits package, paid training, and long‑term job security in a family‑owned dealership. Compensation includes a commission component with a $42k–$110k annual range.