Automotive Service Dispatcher: Optimize Tech Schedules & Repairs

Parkway Ford; Pampa (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life and Short-Term Disability

401K with Match

Paid Vacation

Paid Holidays

Employee Discounts on Parts, Services,

Vehicles

Job summary

Parkway Ford in Pampa, Texas is seeking an automotive service dispatcher to keep the shop moving. You will coordinate technicians, service advisors, and parts to ensure the right work reaches the right technician with the information, authorization, and parts needed to complete it.

Reporting to the Service Director, the role supports technician productivity, timely repairs, and customer satisfaction by prioritizing and routing work efficiently.

Qualifications

• Must be organized and dependable.
• Ability to coordinate multiple teams and work streams.

Responsibilities

• Monitor production and remove delays.
• Coordinate vehicle keys and repair orders.
• Assign work based on technicians’ skills and availability.

Skills

Coordination

Organization

Communication

Job description

Parkway Ford in Pampa, Texas is seeking an automotive service dispatcher to keep the shop moving. You will coordinate technicians, service advisors, and parts to ensure the right work reaches the right technician with the information, authorization, and parts needed to complete it.

Reporting to the Service Director, the role supports technician productivity, timely repairs, and customer satisfaction by prioritizing and routing work efficiently.