Automotive Service Dispatcher Assistant – Fast-Paced Ops

J. Allen Toyota; Gulfport (MS); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Supplemental Insurance

Paid Time Off (PTO)

Ongoing training and career dev

Job summary

J. Allen Toyota in Gulfport, MS seeks an enthusiastic Assistant Dispatcher to act as the air traffic controller for the service bay. You will route repair orders, keep service advisors informed, and help keep daily operations moving smoothly in a fast-paced shop.

The role requires automotive shop experience, solid communication, and multitasking ability. You’ll coordinate workload with technicians and uphold safety and dealership standards while supporting a collaborative team environment.

Qualifications

• Prior automotive shop experience is preferred.
• Understanding of shop flow and repair processes.
• Clear communication and ability to solve problems under pressure.
• Ability to multitask and organize repair orders.
• Valid driver’s license with a clean driving record.

Responsibilities

• Distribute repair orders to technicians based on skill level and shop capacity.
• Provide real-time updates to service advisors on vehicle progress, delays, and completion times.
• Monitor open jobs, track carryovers, and assist in maintaining stall turnover throughout the day.
• Ensure work moves safely through the shop and meets dealership standards.

Skills

Dispatching

Shop Operations

Communication

Multitasking

Driver's License

Job description

J. Allen Toyota in Gulfport, MS seeks an enthusiastic Assistant Dispatcher to act as the air traffic controller for the service bay. You will route repair orders, keep service advisors informed, and help keep daily operations moving smoothly in a fast-paced shop.

The role requires automotive shop experience, solid communication, and multitasking ability. You’ll coordinate workload with technicians and uphold safety and dealership standards while supporting a collaborative team environment.