Assistant Dispatcher - J. Allen Toyota

J. Allen Toyota; Gulfport (MS); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Supplemental Insurance

Paid Time Off (PTO)

Ongoing training and career dev

Job summary

J. Allen Toyota in Gulfport, MS seeks an enthusiastic Assistant Dispatcher to act as the air traffic controller for the service bay. You will route repair orders, keep service advisors informed, and help keep daily operations moving smoothly in a fast-paced shop.

The role requires automotive shop experience, solid communication, and multitasking ability. You’ll coordinate workload with technicians and uphold safety and dealership standards while supporting a collaborative team environment.

Qualifications

• Prior automotive shop experience is preferred.
• Understanding of shop flow and repair processes.
• Clear communication and ability to solve problems under pressure.
• Ability to multitask and organize repair orders.
• Valid driver’s license with a clean driving record.

Responsibilities

• Distribute repair orders to technicians based on skill level and shop capacity.
• Provide real-time updates to service advisors on vehicle progress, delays, and completion times.
• Monitor open jobs, track carryovers, and assist in maintaining stall turnover throughout the day.
• Ensure work moves safely through the shop and meets dealership standards.

Skills

Dispatching

Shop Operations

Communication

Multitasking

Driver's License

Job description

Assistant Dispatcher – Automotive Service

Schedule:

Full-Time, including a Saturday rotation

About the Role

We are looking for a high-energy Assistant Dispatcher to join our service team. In this role, you will help serve as the air traffic controller for our service bay—routing jobs efficiently, keeping service advisors in the loop, and keeping daily operations moving smoothly. If you know shop operations and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities

• Workload Dispatch: Distribute repair orders to technicians based on skill level and shop capacity to support maximum billable hours and steady workflow.

• Advisor Communication: Partner closely with Service Advisors, providing accurate, real-time updates on vehicle progress, delays, and completion times.

• Shop Flow Management: Monitor open jobs, track carryovers, and assist in maintaining strong stall turnover throughout the day.

• Quality & Safety Assurance: Ensure work moves safely through the shop and meets dealership standards.

Qualifications

• Prior experience in an automotive shop environment (as a tech, advisor, or service assistant).

• Basic to intermediate understanding of automotive repair and shop flow.

• Clear, proactive communication and strong problem-solving skills under pressure.

• Ability to multitask and organize repair orders effectively.

• Valid driver’s license with a clean driving record.

Benefits

• Medical, Dental & Vision Insurance

• 401(k)

• Supplemental Insurance

• Paid Time Off (PTO)

• Ongoing training and career development