Automotive Service Coordinator

Doggett Automotive Group; Beaumont (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Doggett Automotive Group in Beaumont, TX seeks a Service Administrator to support the Service Department with customer service, work orders, and shop operations.

The role involves assisting with appraisals, scheduling, parts coordination, and delivery of equipment, while maintaining accurate communication of repair status and costs to customers. High school diploma preferred; Excel skills preferred.

Qualifications

• Experience in automotive/service administration preferred.
• Experience in scheduling and handling work orders.
• Proficient in Excel.

Responsibilities

• Provide service information to customers and schedule service needs.
• Assist in appraisal and quote process for equipment repair.
• Coordinate parts and labor with Service Manager for work orders.
• Schedule shop assignments, field service, and equipment delivery.
• Open and close work orders.
• Perform clerical tasks including data entry.
• Communicate repair status and charges to customers.
• Greet customers and answer calls to schedule service.
• Explain estimated service and repair costs to customers.
• Review service invoices to ensure understanding.

Skills

Customer service

Scheduling

Data entry

Microsoft Excel

Education

High school diploma or equivalent

Tools

Excel

Job description

Doggett Automotive Group in Beaumont, TX seeks a Service Administrator to support the Service Department with customer service, work orders, and shop operations.

The role involves assisting with appraisals, scheduling, parts coordination, and delivery of equipment, while maintaining accurate communication of repair status and costs to customers. High school diploma preferred; Excel skills preferred.