Automotive Service Concierge & Scheduler

Audi-Richfield; Richfield (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Skill development

Team environment

Career advancement

Job summary

Audi Richfield in Richfield, MN is seeking a Service Advisor Assistant to support our service team and ensure a smooth, welcoming experience for customers. You will assist Service Advisors, greet guests, and help maintain accurate service records in a fast-paced dealership environment.

This role emphasizes communication, organization, and reliability, with opportunities to learn, grow and contribute to a premium service culture at a respected automotive brand in a state-of-the-art facility.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills, including familiarity with scheduling and customer management software.
• A positive attitude and eagerness to provide outstanding customer service.
• Previous experience in automotive service or customer service is a plus.

Responsibilities

• Assist Service Advisors with customer communication and appointment scheduling.
• Greet customers promptly and courteously upon their arrival.
• Maintain accurate documentation and service records.
• Coordinate service workflow to help minimize wait times and maximize efficiency.
• Support the service team with administrative duties as needed.
• Ensure a clean and organized service reception area.

Skills

Customer service

Communication

Organization

Multitasking

Scheduling software

Driver license

Tools

CRM software

Scheduling software

Job description

Audi Richfield in Richfield, MN is seeking a Service Advisor Assistant to support our service team and ensure a smooth, welcoming experience for customers. You will assist Service Advisors, greet guests, and help maintain accurate service records in a fast-paced dealership environment.

This role emphasizes communication, organization, and reliability, with opportunities to learn, grow and contribute to a premium service culture at a respected automotive brand in a state-of-the-art facility.