Service Advisor Assistant

Audi-Richfield; Richfield (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Skill development

Team environment

Career advancement

Job summary

Audi Richfield in Richfield, MN is seeking a Service Advisor Assistant to support our service team and ensure a smooth, welcoming experience for customers. You will assist Service Advisors, greet guests, and help maintain accurate service records in a fast-paced dealership environment.

This role emphasizes communication, organization, and reliability, with opportunities to learn, grow and contribute to a premium service culture at a respected automotive brand in a state-of-the-art facility.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills, including familiarity with scheduling and customer management software.
• A positive attitude and eagerness to provide outstanding customer service.
• Previous experience in automotive service or customer service is a plus.

Responsibilities

• Assist Service Advisors with customer communication and appointment scheduling.
• Greet customers promptly and courteously upon their arrival.
• Maintain accurate documentation and service records.
• Coordinate service workflow to help minimize wait times and maximize efficiency.
• Support the service team with administrative duties as needed.
• Ensure a clean and organized service reception area.

Skills

Customer service

Communication

Organization

Multitasking

Scheduling software

Driver license

Tools

CRM software

Scheduling software

Job description

Audi Richfield has a opportunity for Full Time Service Advisor Assistant.

Join the team at Audi Richfield as a Service Advisor Assistant, where you will play a key supporting role in ensuring a seamless and exceptional service experience for our customers. Located in Richfield, MN, this position offers an opportunity to grow within a dynamic and customer-focused environment.

Responsibilities

• Assist Service Advisors with customer communication and appointment scheduling.
• Greet customers promptly and courteously upon their arrival.
• Maintain accurate documentation and service records.
• Coordinate service workflow to help minimize wait times and maximize efficiency.
• Support the service team with administrative duties as needed.
• Ensure a clean and organized service reception area.

Requirements

• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills, including familiarity with scheduling and customer management software.
• A positive attitude and eagerness to provide outstanding customer service.
• Previous experience in automotive service or customer service is a plus.

Benefits

• Opportunity to develop skills and grow within a reputable automotive brand.
• Supportive team environment fostering collaboration and learning.
• Competitive compensation and potential for career advancement.

About the Company

Audi Richfield is committed to delivering exceptional automotive service experiences to the Richfield, MN community. As an authorized Audi dealership, we pride ourselves on our dedication to quality, integrity, and customer satisfaction. Join us and contribute to a premium service culture that truly values its customers and employees alike.

``` As we continue to grow in our state of the art facility, we are looking to add exceptional talent and leadership to our team. This position will require an individual that is self motivated and needs minimum supervision and direction once trained. It is important that this individual takes pride in providing an exceptional customer and co-worker experience.

Do you have a great attitude and want to be a member of a winning team with advancement opportunity?

Job description:

• Assist Service Advisors in day to day operations
• Pick up and deliver cars, parts and people

Requirements:

• Good communication skills
• All applicants must be able to demonstrate ability to pass pre-employment testiing (background check, drug test, and valid driver license)
• Must be motivated self starter with a great attitude

Retirees are encouraged to apply