Service Advisor Assistant

International Kia Orland Park; Richfield (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement opportunities

Supportive team environment

Job summary

Audi Richfield in Richfield, MN is seeking a Full Time Service Advisor Assistant to support the service team and deliver a smooth, customer‑focused experience. This role offers growth within a premium automotive brand and a collaborative, high‑energy environment.

You will assist service advisors with appointments, greet customers, maintain service records, and coordinate workflow to reduce wait times. A positive attitude and strong teamwork are essential.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with scheduling software.
• Positive attitude and eagerness to provide outstanding customer service.
• Experience in automotive service or customer service is a plus.

Responsibilities

• Assist Service Advisors in day-to-day operations.
• Greet customers promptly and courteously upon arrival.
• Maintain accurate documentation and service records.
• Coordinate service workflow to minimize wait times and maximize efficiency.
• Support the service team with administrative duties as needed.
• Ensure a clean and organized service reception area.
• Pick up and deliver cars, parts and people.

Skills

Interpersonal skills

Organization

Multitasking

Computer skills

Positive attitude

Automotive service experience

Tools

Scheduling software

CRM software

Job description

Audi Richfield has a opportunity for Full Time Service Advisor Assistant.

Join the team at Audi Richfield as a Service Advisor Assistant, where you will play a key supporting role in ensuring a seamless and exceptional service experience for our customers. Located in Richfield, MN, this position offers an opportunity to grow within a dynamic and customer-focused environment.

Responsibilities

• Assist Service Advisors with customer communication and appointment scheduling.
• Greet customers promptly and courteously upon their arrival.
• Maintain accurate documentation and service records.
• Coordinate service workflow to help minimize wait times and maximize efficiency.
• Support the service team with administrative duties as needed.
• Ensure a clean and organized service reception area.

Requirements

• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills, including familiarity with scheduling and customer management software.
• A positive attitude and eagerness to provide outstanding customer service.
• Previous experience in automotive service or customer service is a plus.

Benefits

• Opportunity to develop skills and grow within a reputable automotive brand.
• Supportive team environment fostering collaboration and learning.
• Competitive compensation and potential for career advancement.

About the Company

Audi Richfield is committed to delivering exceptional automotive service experiences to the Richfield, MN community. As an authorized Audi dealership, we pride ourselves on our dedication to quality, integrity, and customer satisfaction. Join us and contribute to a premium service culture that truly values its customers and employees alike.

``` As we continue to grow in our state of the art facility, we are looking to add exceptional talent and leadership to our team. This position will require an individual that is self motivated and needs minimum supervision and direction once trained. It is important that this individual takes pride in providing an exceptional customer and co-worker experience.

Do you have a great attitude and want to be a member of a winning team with advancement opportunity?

Job description:

• Assist Service Advisors in day to day operations
• Pick up and deliver cars, parts and people

Requirements:

• Good communication skills
• All applicants must be able to demonstrate ability to pass pre-employment testiing (background check, drug test, and valid driver license)
• Must be motivated self starter with a great attitude

Retirees are encouraged to apply