Automotive Service Concierge & Customer Experience Leader

Team Auto Center; Twin Falls (ID); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Medical and Dental

PTO

Flexible work schedule

Job summary

Team Auto Center in Twin Falls, Idaho, is seeking a Service Advisor who will manage our customer's experience in the service lane. Your responsibilities will include providing concierge support, managing technician schedules, and ensuring prompt service delivery. The ideal candidate will possess superb communication skills and a friendly demeanor. We offer a flexible work schedule along with a 401K plan, medical and dental benefits.

This is a fantastic opportunity for both experienced individuals and those entering the automotive industry with a strong customer service background.

Qualifications

• Must manage time effectively and maintain an organized approach to tasks.
• Requires exceptional skills in customer communication and relationship management.
• Must possess a clean driving record and be willing to meet pre-employment checks.

Responsibilities

• Oversee flow of Drive Lane for customer service.
• Ensure customers receive prompt and courteous service.
• Provide support for customer inquiries and maintain experience.
• Sell technician's time effectively to service customers.
• Distribute work among technicians efficiently.

Skills

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills

Professional appearance

Clean driving record

Job description

Team Auto Center in Twin Falls, Idaho, is seeking a Service Advisor who will manage our customer's experience in the service lane. Your responsibilities will include providing concierge support, managing technician schedules, and ensuring prompt service delivery. The ideal candidate will possess superb communication skills and a friendly demeanor. We offer a flexible work schedule along with a 401K plan, medical and dental benefits.

This is a fantastic opportunity for both experienced individuals and those entering the automotive industry with a strong customer service background.