Service Concierge & Customer Experience Lead

Burlington Kia; Burlington (NC); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

401(K)

Health, Dental and Vision insurance

Paid Holidays

Paid Vacation

Basic Life Insurance

Accident and Critical Illness insurance

Growth opportunities

Competitive pay plans

Résumé du poste

Burlington Kia in Burlington, North Carolina, is looking for a dedicated Service Advisor to enhance the customer experience and support our expanding service department. The ideal candidate will ensure timely and courteous service while also fostering positive customer interactions.

Applicants should have a strong customer service background, a high school diploma, and the ability to thrive in a fast-paced environment. We offer competitive pay, growth opportunities, and comprehensive benefits including health insurance and a 401(K).

Qualifications

• Excellent customer service skills are a must.
• Must enjoy working in a fast-paced environment.
• Must hold a valid driver's license.

Responsabilités

• Oversee flow of Drive Lane ensuring prompt service.
• Provide concierge support for all customer inquiries.
• Distribute work efficiently between technicians.

Connaissances

Excellent customer service skills

Basic computer skills

Excellent oral and written communication skills

Positive, friendly attitude

Ability to learn new technology

Formation

High school diploma or equivalent

Description du poste

Burlington Kia in Burlington, North Carolina, is looking for a dedicated Service Advisor to enhance the customer experience and support our expanding service department. The ideal candidate will ensure timely and courteous service while also fostering positive customer interactions.

Applicants should have a strong customer service background, a high school diploma, and the ability to thrive in a fast-paced environment. We offer competitive pay, growth opportunities, and comprehensive benefits including health insurance and a 401(K).