Automotive Service Advisor - Growth, Training & Benefits

FLOW MOTORS OF BURLINGTON LLC; Burlington (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid time off

Volunteer time off

401(k) Retirement Plan

Wellness program

Employee pricing

Job summary

Flow Honda of Burlington in Burlington, NC is seeking an experienced Service Advisor to provide exemplary customer service and drive service sales. The role requires listening to customer needs, explaining repair options, and coordinating with technicians and management in a fast-paced environment.

Candidates should have recent automotive Service Advisor experience, strong empathy and communication skills, resilience, and the ability to multitask and prioritize while maintaining professionalism.

Qualifications

• Recent automotive Service Advisor experience
• Customer service and sales skills (empathy, patience, listening, conflict resolution, etc)
• Resilience, the ability to overcome objections
• The ability to multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment

Skills

Customer service

Sales skills

Empathy and listening

Conflict resolution

Multitasking

Job description

Flow Honda of Burlington in Burlington, NC is seeking an experienced Service Advisor to provide exemplary customer service and drive service sales. The role requires listening to customer needs, explaining repair options, and coordinating with technicians and management in a fast-paced environment.

Candidates should have recent automotive Service Advisor experience, strong empathy and communication skills, resilience, and the ability to multitask and prioritize while maintaining professionalism.