Auto Service Advisor - Customer Champion & Growth Path

ADP, Inc.; Lander (WY); On-site; USD 40,000 - 100,000; Full time

Benefits offered by this job

401K match

Parts discounts

Vehicle discounts

Paid training

Paid time off

Holiday pay

Tenure bonus

Floating holiday

Long weekends off

Job summary

Fremont Motors is seeking a Service Advisor in Lander, WY to be the main liaison between customers and the service team. The role involves scheduling, communication of vehicle issues and pricing, and ensuring timely service with technicians.

Ideal candidates have customer service or automotive service background, strong communication, and a professional, proactive attitude. Benefits include competitive pay, training, and career growth opportunities.

Qualifications

• Previous experience in customer service, automotive service, or sales preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Ability to handle multiple tasks in a fast-paced environment.
• Professional and positive attitude.
• Knowledge of automotive systems is a plus.

Responsibilities

• Serve as the primary point of contact for customers in the service department.
• Schedule service appointments and follow up on repair orders.
• Communicate vehicle issues, recommended services, and pricing clearly to customers.
• Work closely with technicians to ensure timely and accurate service.
• Provide exceptional customer service and resolve concerns professionally.
• Maintain accurate records of customer interactions and service transactions.

Skills

Customer service experience

Communication

Interpersonal skills

Problem solving

Organization

Job description

Fremont Motors is seeking a Service Advisor in Lander, WY to be the main liaison between customers and the service team. The role involves scheduling, communication of vehicle issues and pricing, and ensuring timely service with technicians.

Ideal candidates have customer service or automotive service background, strong communication, and a professional, proactive attitude. Benefits include competitive pay, training, and career growth opportunities.