Auto Service Advisor | Customer Champion & Growth

ADP, Inc.; Sheridan (WY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K Plan plus Match

Employee Discounts on Parts and 
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Employee Discounts on New and Used 
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Job summary

Fremont Motors in Sheridan, WY is seeking a Service Advisor to be the connection between customers and our service team. You will greet customers, schedule appointments and communicate vehicle issues and recommended services clearly.

Ideal candidates have strong customer-service background, great communication, and the ability to handle multiple tasks in a fast-paced environment while working closely with technicians to ensure timely service.

Qualifications

• Experience in customer service, automotive service, or sales is preferred.
• Strong communication and interpersonal skills are required.
• Good problem-solving and organizational abilities are essential.

Responsibilities

• Serve as the primary point of contact for customers in the service department
• Schedule service appointments and follow up on repair orders
• Communicate vehicle issues, recommended services, and pricing clearly to customers
• Work closely with technicians to ensure timely and accurate service
• Provide exceptional customer service and resolve concerns professionally
• Maintain accurate records of customer interactions and service transactions

Skills

Customer service

Automotive knowledge

Communication

Problem-solving

Organizational skills

Multitasking

Positive attitude

Job description

Fremont Motors in Sheridan, WY is seeking a Service Advisor to be the connection between customers and our service team. You will greet customers, schedule appointments and communicate vehicle issues and recommended services clearly.

Ideal candidates have strong customer-service background, great communication, and the ability to handle multiple tasks in a fast-paced environment while working closely with technicians to ensure timely service.