Automotive Service Advisor - Customer Champion & Problem Solver

Fremont Motor Chevrolet of Riverton; Lander (WY); On-site; USD 40,000 - 100,000; Full time

Benefits offered by this job

401(K) Plan plus Match

Employee Discounts on Parts and Serv

Employee Discounts on New and Used V

Paid Training

Paid Time Off

Holiday Pay

Yearly Tenure Bonus

Floating Holiday

Memorial Day and Labor Day weekends

Job summary

Fremont Motors is seeking a professional, customer‑focused Service Advisor in Lander, WY to be the primary contact for customers in the service department. You will schedule service appointments, follow up on repair orders, and clearly communicate vehicle issues, recommended services, and pricing with customers, while coordinating with technicians.

If you enjoy helping people and cars, this role offers competitive pay with incentives, a supportive team, and opportunities for career growth.

Qualifications

• Provide excellent customer service and communication.
• Strong problem‑solving and organizational abilities.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of automotive systems is a plus.
• Previous experience in customer service, automotive service, or sales preferred.

Responsibilities

• Serve as the primary point of contact for customers in the service department
• Schedule service appointments and follow up on repair orders
• Communicate vehicle issues, recommended services, and pricing clearly to customers
• Work closely with technicians to ensure timely and accurate service
• Provide exceptional customer service and resolve concerns professionally
• Maintain accurate records of customer interactions and service transactions

Skills

Customer service

Communication

Problem solving

Multitasking

Automotive knowledge

Job description

Fremont Motors is seeking a professional, customer‑focused Service Advisor in Lander, WY to be the primary contact for customers in the service department. You will schedule service appointments, follow up on repair orders, and clearly communicate vehicle issues, recommended services, and pricing with customers, while coordinating with technicians.

If you enjoy helping people and cars, this role offers competitive pay with incentives, a supportive team, and opportunities for career growth.