Automotive Service Concierge

Prismhr Hire; Marietta (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Training and development

Competitive compensation

Benefits package

Job summary

Prismhr Hire is seeking a customer-focused individual to join our automotive service team as a service advisor. You will be the primary point of contact between customers and the service department, ensuring accurate repair orders and smooth visits from check-in to check-out.

Responsibilities include documenting concerns, relaying information to technicians, and communicating repair status along with recommended services.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with basic computer applications and scheduling tools.

Responsibilities

• Welcome customers and listen to vehicle concerns and service needs.
• Write accurate repair orders and document services and vehicle history.
• Communicate with technicians to relay concerns and support diagnosis.
• Provide customers with updates on repair status and estimated completion times.
• Present maintenance and repair recommendations professionally.

Skills

Customer service

Communication

Organization

Multitasking

Computer literacy

Tools

Scheduling software

CRM systems

Job description

Prismhr Hire is seeking a customer-focused individual to join our automotive service team as a service advisor. You will be the primary point of contact between customers and the service department, ensuring accurate repair orders and smooth visits from check-in to check-out.

Responsibilities include documenting concerns, relaying information to technicians, and communicating repair status along with recommended services.