Automotive Service Concierge

holmanautogroup; Maple Shade Township (NJ); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

PTO / Paid Time Off

Job summary

Holman INFINITI is seeking a customer-focused Assistant Service Advisor in New Jersey to join our luxury service team. You will greet customers, identify service needs, and act as the liaison between customers and technicians to ensure clear communication and timely support.

This is a Regular Full-Time position with a strong emphasis on customer relationships and professional service. We value interpersonal skills, detail orientation, and a drive to provide an outstanding Holman Experience.

Qualifications

• High school diploma or equivalent required.
• Strong interpersonal, verbal, and written communication skills.
• Excellent customer service and relationship-building abilities.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong organizational skills and attention to detail.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers and provide a welcoming, professional service experience.
• Assist customers in person and over the phone to identify service needs and ensure timely support.
• Educate customers on recommended maintenance, repairs, and vehicle care.
• Act as a liaison between customers and service technicians to facilitate clear communication and expectations.
• Provide administrative and operational support to Service Advisors.
• Assist service customers when their assigned advisor is unavailable, ensuring a seamless customer experience.
• Maintain accurate customer and service records within dealership systems.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Valid driver's license

Job description

Holman INFINITI is seeking a customer-focused Assistant Service Advisor in New Jersey to join our luxury service team. You will greet customers, identify service needs, and act as the liaison between customers and technicians to ensure clear communication and timely support.

This is a Regular Full-Time position with a strong emphasis on customer relationships and professional service. We value interpersonal skills, detail orientation, and a drive to provide an outstanding Holman Experience.