SERVICE ADVISOR- Infiniti

Hanania Automotive Group; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Voluntary Benefits

Company-Paid Life Insurance

401(k) with Company Match

Paid Time Off (PTO) & Paid Leave Time

Job summary

Hanania Automotive Group is seeking a Service Advisor for the Infiniti Service Department in Jacksonville, FL. You will be the link between customers and technicians, ensuring a seamless, transparent service experience and building lasting relationships with luxury car owners.

Qualified applicants will have prior automotive service advisor experience, strong customer service and sales skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience as an automotive Service Advisor preferred.
• Infiniti, Nissan, or luxury/import dealership experience is a plus.
• Outstanding customer service and communication skills.
• Strong sales and relationship-building abilities.
• Excellent organizational and time management skills.
• Ability to multitask and thrive in a fast-paced environment.
• Experience with dealership management systems and technology is preferred.
• Valid driver's license with an acceptable driving record.
• Must pass background check and hair follicle drug screen.

Responsibilities

• Act as the liaison between customers and service technicians to ensure a seamless, transparent visit.
• Assist customers in identifying service needs and explaining recommended repairs.
• Present and upsell service options with a focus on the customer experience.

Skills

Service Advisor experience

Luxury/Import dealership experience

Customer service skills

Sales and relationship-building

Organizational and time management

Multitasking in fast-paced environment

Dealership management systems

Valid driver's license

Background check and drug screen

Job description

Job DetailsJob Location: Infiniti of Orange Park - Jacksonville, FL 32244Service Advisor – Infiniti

Deliver Luxury Service. Build a Rewarding Career with Hanania Automotive Group.

The Hanania Way Starts with Exceptional Customer Care.

At Hanania Automotive Group, we believe every customer deserves a first-class experience from the moment they arrive. We're looking for a customer-focused, results-driven Service Advisor to join our Infiniti Service Department. If you have a passion for delivering exceptional service, building lasting relationships, and helping customers maintain their vehicles, this is your opportunity to grow with one of the region's fastest-growing automotive groups.

As the link between our customers and our service technicians, you'll play a key role in ensuring every visit is seamless, transparent, and exceeds expectations.

The Hanania Advantage

At Hanania Automotive Group, we're committed to investing in our employees and creating opportunities for long-term success.

We Offer:

• Competitive compensation with performance-based earning potential
• The Hanania Advantage benefits package, including:
  • Medical, Dental & Vision Insurance
  • Voluntary Benefits
  • Company-Paid Life Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) & Paid Leave Time (PLT)
• Ongoing training and professional development
• Career advancement opportunities throughout our growing organization
• Employee discounts on vehicle purchases, parts, and service
• A collaborative, supportive, and technology-driven workplace

QualificationsWhat We're Looking For

• Previous automotive Service Advisor experience preferred.
• Infiniti, Nissan, or luxury/import dealership experience is a plus.
• Outstanding customer service and communication skills.
• Strong sales and relationship-building abilities.
• Excellent organizational and time management skills.
• Ability to multitask and thrive in a fast-paced environment.
• Experience with dealership management systems and technology is preferred.
• Valid driver's license with an acceptable driving record.
• Must pass background check and hair follicle drug screen.

Why Hanania Automotive Group?

At Hanania Automotive Group, The Hanania Way is built on integrity, teamwork, innovation, and delivering an exceptional customer experience. We believe in empowering our employees, recognizing success, and creating careers that grow with our organization.

If you're passionate about luxury customer service, enjoy building relationships, and want to be part of a team that values excellence, experience The Hanania Advantage!

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.