Luxury Auto Service Concierge

Holman; Maple Shade Township (NJ); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off

Paid Holidays

Bereavement

Jury Duty

Paid Pregnancy/Parental leave

Paid Military Leave

Tuition Reimbursement

Job summary

Holman INFINITI in New Jersey seeks a customer-focused Assistant Service Advisor to join our luxury service team. You’ll greet guests, identify service needs, and act as the liaison between customers and technicians to ensure clear communication and timely maintenance.

This role rewards strong interpersonal and organizational skills, the ability to thrive in a fast-paced, team-oriented environment. We offer comprehensive benefits and opportunities for growth within the Holman culture.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal, verbal, and written communication skills.
• Excellent customer service and relationship-building abilities.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong organizational skills and attention to detail.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet customers and provide a welcoming, professional service experience.
• Assist customers in person and over the phone to identify service needs and ensure timely support.
• Educate customers on recommended maintenance, repairs, and vehicle care.
• Liaise between customers and service technicians to ensure clear communication and expectations.
• Provide administrative and operational support to Service Advisors.
• Assist service customers when their advisor is unavailable to maintain a seamless experience.
• Maintain accurate customer and service records in dealership systems.

Skills

Communication skills

Interpersonal skills

Team player

Customer service

Education

High school diploma

Driver's license

Job description

Holman INFINITI in New Jersey seeks a customer-focused Assistant Service Advisor to join our luxury service team. You’ll greet guests, identify service needs, and act as the liaison between customers and technicians to ensure clear communication and timely maintenance.

This role rewards strong interpersonal and organizational skills, the ability to thrive in a fast-paced, team-oriented environment. We offer comprehensive benefits and opportunities for growth within the Holman culture.