Automotive Service Center Manager

AAA Club Alliance

Columbus (OH)

In loco

USD 69.000 - 101.000

Tempo pieno

9 giorni fa

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Vantaggi offerti da questo lavoro

Health benefits

2 weeks parental leave

401k match up to 7%

PTO 2+ weeks

Paid holidays

Volunteer opportunities

AAA Membership

Learning reimbursement

Descrizione del lavoro

AAA Club Alliance in Columbus, OH seeks an Automotive Repair Manager to lead our Car Care Center operations, staffing, scheduling, inventory, and financial performance. You will drive sales, implement pricing strategies, and ensure exceptional customer service.

Responsibilities include coaching staff, managing budgets, analyzing KPIs, building local partnerships, and maintaining safety compliance. A strong automotive background and leadership track record are essential; this is a full-time role

Competenze

Associate degree or equivalent required.
Minimum 6 years of experience in automotive industry.
3 years of leadership or supervisory experience preferred.
ASE Master Technician Certification strongly preferred.
Ability to analyze financial reports, budgets, and KPIs.

Mansioni

Lead Car Care Center operations: staffing, scheduling, inventory, purchasing, workflow, customer service, and financial performance.
Drive sales attainment, revenue growth, and profitability through pricing strategies and promotions.
Recruit, hire, develop, coach, and evaluate associates.
Identify training opportunities to maintain a skilled workforce.
Monitor customer interactions and service quality to ensure exceptional experiences.
Review repair recommendations and estimates with customers for transparency.
Develop and manage facility budgets and monitor expenses.
Analyze operational, financial, and KPI data to identify opportunities for improvement.
Lead the team to achieve productivity, quality, and customer satisfaction goals.
Build relationships with local businesses and vendors to generate new business.
Serve as Health & Safety Officer, ensuring OSHA/EPA compliance.
Collaborate with regional leadership to implement best practices.
Provide technical guidance to associates.