Automotive Service Manager: Lead Team, Drive Performance

AAA Club Alliance; Pennsylvania; On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k match

Paid parental leave

Paid holidays

AAA Membership

Continual learning reimbursement

Job summary

AAA Club Alliance in Warminster, PA, is seeking an Automotive Repair Assistant Manager to oversee the Car Care Center's service operations, mentor technicians, and drive customer satisfaction through quality repairs and efficient workflows.

You will manage daily shop activities, coordinate with Service Advisors and Sales, ensure compliance with safety policies, and help train staff while maintaining AAA Car Care standards.

Qualifications

• High school degree or equivalent required.
• Minimum of 4 years of experience in the automotive repair industry.
• ASE certification preferred.
• Must possess and maintain a valid operator’s license.
• Satisfactory pre-and post-employment screening results.
• Strong organizational and analytical skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Supervises and mentors Repair Technicians and Service Advisors, assigning work based on skill levels.
• Ensures repairs follow manufacturer guidelines and industry practices; re-tests and road-tests as needed.
• Manages customer communications, approves repairs, and explains recommendations.
• Organizes workflow to maximize efficiency in parts procurement and service delivery.
• Oversees store operations in the absence of the Manager, including estimates and work orders.

Job description

AAA Club Alliance in Warminster, PA, is seeking an Automotive Repair Assistant Manager to oversee the Car Care Center's service operations, mentor technicians, and drive customer satisfaction through quality repairs and efficient workflows.

You will manage daily shop activities, coordinate with Service Advisors and Sales, ensure compliance with safety policies, and help train staff while maintaining AAA Car Care standards.