Automotive Service Center Leader

Grease Monkey International; Marietta (GA); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

Grease Monkey International in Marietta, GA is seeking a Center Manager to lead a high-volume automotive service center. You will own the full P&L, drive revenue growth, oversee safety, staffing, and daily operations while maintaining an exceptional customer experience.

This hands-on leader will manage vehicle health checks, fleet relationships, scheduling, inventory, and compliance, building a culture of accountability and teamwork.

Formación

• High school diploma or equivalent required.
• 3+ years of people leadership experience; automotive or service retail management preferred
• Strong understanding of P&L management, cost control, and revenue growth strategies
• Proven track record of achieving or exceeding sales and operational KPIs
• Experience in a high-volume, customer-facing environment (automotive, retail, restaurant, or similar)
• Comfortable using POS systems, scheduling tools, and standard business software
• Strong business acumen, problem-solving ability, and decision-making skills

Responsabilidades

• Deliver a best-in-class customer experience grounded in trust, transparency, and efficiency.
• Build lasting relationships with customers and local fleet accounts to drive repeat business.
• Lead the execution of a consistent, high-quality sales process including vehicle health checks and service recommendations.
• Drive revenue growth by meeting or exceeding sales targets across services, memberships (if applicable), and fleet partnerships.
• Resolve customer concerns with urgency and professionalism, ensuring follow-through and documentation.
• Own and manage the center’s Profit & Loss (P&L), including revenue, labor, and operating expenses.
• Control costs across labor, parts, inventory, and overall shop expenses.
• Oversee daily operations including service bay efficiency, workflow, scheduling, and store readiness.
• Maintain accurate inventory levels and ensure proper ordering, usage, and tracking of parts and supplies.
• Execute scheduling, reporting, and administrative tasks with precision using company systems
• Lead from the front—actively working alongside your team in daily operations

Conocimientos

People leadership

P&L management

Cost control

Revenue growth strategies

Customer-facing environment

POS systems

Scheduling tools

Business acumen

Problem-solving

Decision-making

Educación

High school diploma or equivalent

Herramientas

POS systems

Scheduling tools

Standard business software

Descripción del empleo

Grease Monkey International in Marietta, GA is seeking a Center Manager to lead a high-volume automotive service center. You will own the full P&L, drive revenue growth, oversee safety, staffing, and daily operations while maintaining an exceptional customer experience.

This hands-on leader will manage vehicle health checks, fleet relationships, scheduling, inventory, and compliance, building a culture of accountability and teamwork.