Automotive Service Cashier — Growth & Team Focus

Group 1 Automotive; Danvers (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

Group 1 Toyota of Danvers is seeking a motivated Cashier to join our service team. In this role you will accurately process repair orders, collect payments, handle cash and receipts, and keep daily accounting records in a fast-paced dealership environment.

The ideal candidate has strong communication and customer service skills, reliable follow-through, and basic computer skills. High school diploma or equivalent required; equal opportunity employer.

Qualifications

• Superior communication and customer service skills.
• Excellent follow-through skills.
• Solid working knowledge of the Internet.
• Maintaining a positive, can-do attitude.
• High School Diploma or equivalent.

Responsibilities

• Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.
• Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).
• Calculate the material (or shop supplies) charge applicable for each repair order.
• Accurately calculate the total retail price for parts, fluids, material, or shop supplies, labor and taxes and enter them in the appropriate spaces on the repair order.
• Collect the total retail charges from the customer in cash, check or authorized charge account.
• Provide the customer with the proper change and/or receipts.
• Properly document charge purchases according to the policies established by the office manager.
• Calculate and enter the warranty charges applicable.
• Complete the accounting section of the repair order as directed by the business manager.
• Accumulate all repair orders and parts invoices closed during the business day to the business office daily.
• Maintain the effective labor rate control forms as directed by management.
• Handle and account for the cash in and out in the assigned money box daily.
• Control the keys associated with completed repair orders, return customer’s keys to them when their bills are paid and direct customers to where they may find their vehicle.
• File repair orders as directed by service department management.
• Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available
• Maintain confidentiality of company and customer information at all times.

Skills

Communication skills

Customer service

Follow-through

Internet usage

Positive attitude

Education

High School Diploma or equivalent

Job description

Group 1 Toyota of Danvers is seeking a motivated Cashier to join our service team. In this role you will accurately process repair orders, collect payments, handle cash and receipts, and keep daily accounting records in a fast-paced dealership environment.

The ideal candidate has strong communication and customer service skills, reliable follow-through, and basic computer skills. High school diploma or equivalent required; equal opportunity employer.