Auto Service Cashier

AAF Management Group Inc; Hackensack (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Ford Service Center is seeking an Automotive Service Cashier to greet customers, schedule service appointments, and process payments with accuracy. The role emphasizes delivering excellent customer service within a fast-paced dealership environment.

The cashier will maintain records, assist service advisors, and ensure adherence to dealership policies, handling cash and transactions professionally.

Qualifications

• Experience as cashier or in customer service role.
• Ability to handle cash transactions accurately.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Familiarity with scheduling software.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Assist customers with scheduling and making service appointments.
• Accept and process payments accurately for services rendered.
• Maintain organized records of transactions and appointments.
• Provide information about services and answer customer inquiries.
• Collaborate with service advisors and management to ensure smooth workflow.
• Uphold dealership policies and procedures related to customer service and cash handling.

Skills

Cashier experience

Customer service

Cash handling

Communication skills

Organizational skills

Basic computer skills

Tools

Appointment scheduling software

Job description

Description

Automotive Service Cashier

Join our dynamic team at a leading Ford dealership as an Automotive Service Cashier, where your excellent customer service skills will play a vital role in delivering a seamless experience for our valued clients. This position offers an engaging environment focused on providing top-tier service and supporting our service department’s operations.

Requirements

Key Responsibilities

• Greet customers promptly and professionally upon arrival
• Assist customers with scheduling and making service appointments
• Accept and process payments accurately for services rendered
• Maintain organized records of transactions and appointments
• Provide information about services and answer customer inquiries
• Collaborate with service advisors and management to ensure smooth workflow
• Uphold dealership policies and procedures related to customer service and cash handling

Skills and Qualifications

• Previous experience in a cashier or customer service role, preferably in an automotive or retail environment
• Strong communication and interpersonal skills
• Ability to handle cash transactions accurately and responsibly
• Excellent organizational skills and attention to detail
• Ability to work efficiently in a fast-paced environment
• Basic computer skills and familiarity with appointment scheduling software
• Professional appearance and positive attitude

Our dealership fosters a supportive and growth-oriented culture, offering opportunities for professional development and a rewarding work environment. If you are passionate about delivering exceptional customer service and enjoy working in the automotive industry, we encourage you to apply and become part of our dedicated team.