Service Cashier

Markjacobsontoyota; Durham (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Opportunities for training and growth

Job summary

Mark Jacobson Toyota in Durham, North Carolina, is seeking a friendly and organized Service Cashier to join our dynamic Service Department. As the last contact point for customers after their service visit, you will process payments and ensure a positive customer experience.

The ideal candidate should have strong communication skills, the ability to manage multiple tasks efficiently, and a high school diploma or equivalent. We offer competitive pay, benefits, and a supportive team environment.

Qualifications

• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy with financial transactions.
• Dependable, punctual, and team-oriented.

Responsibilities

• Greet customers promptly and professionally.
• Process payments accurately.
• Review repair orders and explain invoices as needed.
• Maintain accurate customer records.

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

Service Cashier

6 days ago Requisition ID: 1025

Job Title: Service Cashier

Position Summary

Mark Jacobson Toyota is seeking a friendly, organized, and customer-focused Service Cashier to join our busy Service Department. As the final point of contact for customers after their service visit, the Service Cashier plays a key role in creating a positive customer experience by accurately processing payments, answering questions, and providing exceptional customer service in a fast-paced dealership environment.

• Greet customers promptly and professionally as they complete their service visit.
• Process payments accurately.
• Review repair orders and explain invoices as needed.
• Reconcile daily transactions.
• Answer incoming phone calls and direct customers to the appropriate department.
• Maintain accurate customer records and update information in the dealership management system.
• Assist service advisors and management with administrative tasks.
• Keep the cashier area clean, organized, and welcoming.
• Handle customer concerns professionally and elevate issues when appropriate.
• Support the service team during busy periods to ensure efficient customer flow.

Qualifications

• High school diploma or equivalent.
• Previous cashier, receptionist, customer service, or dealership experience preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy with financial transactions.
• Basic computer skills and the ability to learn dealership software.
• Ability to multitask and remain organized in a high-volume environment.
• Professional appearance and positive attitude.
• Dependable, punctual, and team-oriented.

Physical Requirements

• Ability to sit and stand for extended periods.
• Ability to occasionally lift up to 20 pounds.
• Frequent use of computers, telephones, and standard office equipment.

What We Offer

• Competitive pay
• Medical, dental, and vision insurance for full-time associates
• 401(k) with company match
• Lease stipend
• Paid time off and holidays
• Opportunities for training, growth, and advancement
• A supportive, team-oriented work environment

Why Join Mark Jacobson Toyota?

As one of the area's busiest automotive dealerships, Mark Jacobson Toyota takes pride in delivering an outstanding customer experience. We are looking for individuals who enjoy helping people, thrive in a fast-paced environment, and want to be part of a successful, customer-focused team.

Mark Jacobson Toyota is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to any characteristic protected by federal, state, or local law.

Mark Jacobson Toyota is an E-Verify Employer