Automotive Service Assistant Manager — Lead, Coach & Grow

FullSpeed Automotive; Belvidere (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager and lead day-to-day operations across service bay, front counter, and back office. This hands-on role focuses on speed, quality, and trust in a busy, multi-brand environment.

The Assistant Manager will coach technicians and service advisors, manage schedules, and help drive a great customer experience while maintaining safety and store standards.

Qualifications

• 1+ year in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills to lead a team.
• Comfortable in a fast-paced, hands-on environment including service bay.
• Basic math and cash handling; proficient with POS & inventory systems.
• Valid driver's license and ability to lift up to 50 lbs.

Responsibilities

• Support the Store Manager in daily operations and cover leadership gaps.
• Coach, train, and motivate technicians and service advisors.
• Schedule team coverage during peak hours and seasons.
• Onboard new team members on service procedures and POS usage.
• Ensure a safe, clean, and presentable store aligned with brand standards.

Skills

Leadership

Communication

Customer service

Cash handling

Retail experience

Education

High school diploma

Tools

POS system

Inventory system

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager and lead day-to-day operations across service bay, front counter, and back office. This hands-on role focuses on speed, quality, and trust in a busy, multi-brand environment.

The Assistant Manager will coach technicians and service advisors, manage schedules, and help drive a great customer experience while maintaining safety and store standards.