Automotive Service Ambassador

Hyundai Motor America; Millsboro (DE); On-site; USD 26,000 - 38,000; Full time

Job summary

Hyundaicareers is seeking a Service Ambassador to help initiate automotive services and repairs, verify warranty coverage, and write repair orders. You will act as the communication link between customer and technician, ensuring needs and recommendations are clearly understood by both sides.

The role emphasizes excellent customer service, structured documentation, and contributing to a professional automotive team near beaches and bays.

Qualifications

• High School diploma required.
• Less than 1 year experience in automotive service or customer service.

Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle problems and service requests.
• Verify warranty and service contract coverage.
• Develop estimates and write repair orders.
• Maintain customer records and act as liaison between customer and technician.
• Ensure customer needs are understood by the technician and the needed repairs are understood by the customer.

Education

High School

Job description

Hyundaicareers is seeking a Service Ambassador to help initiate automotive services and repairs, verify warranty coverage, and write repair orders. You will act as the communication link between customer and technician, ensuring needs and recommendations are clearly understood by both sides.

The role emphasizes excellent customer service, structured documentation, and contributing to a professional automotive team near beaches and bays.