Automotive Service Advisor & Guest Liaison

Hyundai Motor America; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

5 day work week

Paid time off

AC and heated shop

Health and dental benefits

401k

Job summary

Hyundaicareers in North Carolina is seeking a Service Consultant to initiate automotive services, write repair orders, and verify warranty coverage. You will be the critical link between customers and technicians, ensuring accurate service recommendations and high customer satisfaction.

Candidates with a High School diploma and less than 1 year of experience will fit well; the role features a 5-day work week, PTO, AC and heated shop, health and dental benefits, and a 401(k).

Qualifications

• High School diploma or equivalent.
• Experience in automotive service is preferred.
• Strong communication with customers and technicians.

Responsibilities

• Initiate automotive services and write repair orders.
• Ascertain vehicle performance problems and service requests.
• Verify warranty and service contract coverage.
• Maintain customer records and act as liaison between customer and technician.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High School

Job description

Hyundaicareers in North Carolina is seeking a Service Consultant to initiate automotive services, write repair orders, and verify warranty coverage. You will be the critical link between customers and technicians, ensuring accurate service recommendations and high customer satisfaction.

Candidates with a High School diploma and less than 1 year of experience will fit well; the role features a 5-day work week, PTO, AC and heated shop, health and dental benefits, and a 401(k).