Automotive Service Advisor/Writer — Growth & Training

Christian Brothers Automotive; Lubbock (TX); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Up To $120k

Weekend off

Team bonuses

Gym reimbursement

Paid vacation

Health benefits

401K matching

Training programs

Technical training system

Appreciation events

Chaplain care

Weekly lunches

Locally owned

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Lubbock, TX. You will serve as the trusted liaison between guests and the repair team, guiding them through the repair journey and updating them on vehicle status to ensure satisfaction at every step.

You will lead the flow of the shop, propose clear repair options, and uphold integrity while meeting guest expectations in a high-volume environment.

Qualifications

• Current driver’s license required.
• Driving record must be acceptable to our insurance.
• Experience in automotive customer service or service writer/ sales role.

Responsibilities

• Greet guests with hospitality and respect.
• Present best repair solution in an easy-to-understand way.
• Manage store workflow effectively and efficiently.
• Sell services while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate with guests clearly over the phone.
• Build long-term relationships with guests and store.

Skills

Current driver’s licenses

Driving record acceptable

Windows-based software

Automotive service experience

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Lubbock, TX. You will serve as the trusted liaison between guests and the repair team, guiding them through the repair journey and updating them on vehicle status to ensure satisfaction at every step.

You will lead the flow of the shop, propose clear repair options, and uphold integrity while meeting guest expectations in a high-volume environment.