Automotive Service Advisor / Writer | Up to $120k Annually & Weekends Off | Lubbock

Christian Brothers Automotive Corporation; Lubbock (TX); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Up To $120k

Weekend off

Team bonuses

Gym reimbursement

Paid vacation

Health benefits

401K matching

Training programs

Technical training system

Appreciation events

Chaplain care

Weekly lunches

Locally owned

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Lubbock, TX. You will serve as the trusted liaison between guests and the repair team, guiding them through the repair journey and updating them on vehicle status to ensure satisfaction at every step.

You will lead the flow of the shop, propose clear repair options, and uphold integrity while meeting guest expectations in a high-volume environment.

Qualifications

• Current driver’s license required.
• Driving record must be acceptable to our insurance.
• Experience in automotive customer service or service writer/ sales role.

Responsibilities

• Greet guests with hospitality and respect.
• Present best repair solution in an easy-to-understand way.
• Manage store workflow effectively and efficiently.
• Sell services while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate with guests clearly over the phone.
• Build long-term relationships with guests and store.

Skills

Current driver’s licenses

Driving record acceptable

Windows-based software

Automotive service experience

Job description

Christian Brothers Automotive

Benefits:

• *Up To $120,000for Highly Qualified Candidates
• Closed Every WeekendTo Spend Time With Family & Friends
• Earn More With Team Performance Bonuses
• Golf at Amarillo Country Club
• Gym Membership Reimbursement
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching 401K Retirement Plans
• On-Going Training & Career Advancement
• Continuous Training Available Through The CBA Flywheel Learning System
• Employee Appreciation Events
• Chaplain Care Support Available
• Weekly Team Lunches
• Locally Owned and Operated

Job Title:

Automotive Service Advisor /Writer

Location:

6207 82nd. Street, Lubbock, Texas, 79424

Job Overview:

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guestwho enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear, professional manner
• Build long-term relationships between the store, yourself, and our guests
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guest as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team andassist other employees as needed
• Other duties asassigned

Qualifications:

• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

  Physical Requirements:

  • Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
  • Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
  • Occasionally lifting and carrying objects over 50 lbs.
  • Keeping a brisk work pace in a high-volume environment

  Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

  Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

  All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.