Automotive Service Advisor/Writer - Up to $120k, Weekends Off

Christian Brothers Automotive Corporation; Idalou (TX); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Up to $120,000 for highly qualified

Closed weekends

Team performance bonuses

Healthcare benefits available

Matching 401K

Paid vacation & holidays

Continuous training

Employee appreciation events

Chaplain care support

Weekly team lunches

Locally owned & operated

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Lubbock, TX. You will guide guests through the repair process, build lasting relationships, and help manage the repair workflow with honesty and professionalism.

The role emphasizes excellent customer service, clear communication, and teamwork. Benefits include competitive pay up to $120,000, weekends off, bonuses, paid holidays, healthcare, 401K, ongoing training, and more.

Qualifications

• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows based computer software and automotive store applications.
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.

Responsibilities

• Greet every guest who enters our facility with hospitality and respect.
• Present the best solution to repair our guest's vehicle in an understandable way.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without compromising honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear, professional manner.
• Build long-term relationships between the store, yourself, and our guests.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure repairs meet proper specifications.
• Work with the team and assist others as needed.
• Other duties as assigned.

Skills

Customer service

Communication

Sales ability

Teamwork

Reliability

Tools

Windows-based software

Automotive store applications

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Lubbock, TX. You will guide guests through the repair process, build lasting relationships, and help manage the repair workflow with honesty and professionalism.

The role emphasizes excellent customer service, clear communication, and teamwork. Benefits include competitive pay up to $120,000, weekends off, bonuses, paid holidays, healthcare, 401K, ongoing training, and more.