Automotive Service Advisor / Writer | Up to $120k Annually & Weekends Off | Lubbock

Christian Brothers Automotive; Idalou (TX); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Up to $120,000 for highly qualified

Closed weekends

Team performance bonuses

Healthcare benefits available

Matching 401K

Paid vacation & holidays

Continuous training

Employee appreciation events

Chaplain care support

Weekly team lunches

Locally owned & operated

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Lubbock, TX. You will guide guests through the repair process, build lasting relationships, and help manage the repair workflow with honesty and professionalism.

The role emphasizes excellent customer service, clear communication, and teamwork. Benefits include competitive pay up to $120,000, weekends off, bonuses, paid holidays, healthcare, 401K, ongoing training, and more.

Qualifications

• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows based computer software and automotive store applications.
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.

Responsibilities

• Greet every guest who enters our facility with hospitality and respect.
• Present the best solution to repair our guest's vehicle in an understandable way.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without compromising honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear, professional manner.
• Build long-term relationships between the store, yourself, and our guests.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure repairs meet proper specifications.
• Work with the team and assist others as needed.
• Other duties as assigned.

Skills

Customer service

Communication

Sales ability

Teamwork

Reliability

Tools

Windows-based software

Automotive store applications

Job description

Automotive Service Advisor / Writer | Up to $120k Annually & Weekends Off | Lubbock

• Full-time
• Department: Texas
• Christian Brothers Automotive

• *Up To $120,000for Highly Qualified Candidates
• Closed Every WeekendTo Spend Time With Family & Friends
• Earn More With Team Performance Bonuses
• Golf at Amarillo Country Club
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching 401K Retirement Plans
• Continuous Training Available Through The CBA Flywheel Learning System
• Employee Appreciation Events
• Chaplain Care Support Available
• Weekly Team Lunches
• Locally Owned and Operated

Job Title:

Job Overview:

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guestwho enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear, professional manner
• Build long-term relationships between the store, yourself, and our guests
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guest as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team andassist other employees as needed
• Other duties asassigned

Qualifications:

• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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Location:

6207 82nd. Street, Lubbock, Texas, 79424