Automotive Service Advisor — World-Class Service & Sales

Big-Brand-Tire-; Tucson (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Hourly rate + commission

Paid vacation

Insurance package

401(k) match

Employee discounts

Career growth

Job summary

Big Brand Tire & Service in Tucson, AZ, is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will act as the liaison between customer and technician, translating technical findings into clear, actionable recommendations.

The role requires 1–3 years in automotive service sales, proven ability to sell services and build trust, strong communication and organizational skills, and a team-oriented, self-starting mindset. Weekend availability is a plus.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Problem-solving

Team spirit

Self-starter

Job description

Big Brand Tire & Service in Tucson, AZ, is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will act as the liaison between customer and technician, translating technical findings into clear, actionable recommendations.

The role requires 1–3 years in automotive service sales, proven ability to sell services and build trust, strong communication and organizational skills, and a team-oriented, self-starting mindset. Weekend availability is a plus.