Auto Service Advisor: Elevate Customer Experience & Sales

Big-Brand-Tire-; Dallas (GA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Hourly rate + commission

Paid vacation

Insurance package

401(k) match

Discounts & ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service is seeking a Service Advisor in the United States to greet guests and deliver a world-class service experience. You will translate mechanical recommendations into clear, customer-friendly advice and act as the liaison between customer and technician.

With 1–3 years of automotive sales or service experience, you will confidently sell services, build trust, and help maintain showroom standards while supporting shop flow.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends, to serve customers when they need us most.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales experience

Communication

Organizational skills

Tools

POS systems

CRM software

Job description

Big Brand Tire & Service is seeking a Service Advisor in the United States to greet guests and deliver a world-class service experience. You will translate mechanical recommendations into clear, customer-friendly advice and act as the liaison between customer and technician.

With 1–3 years of automotive sales or service experience, you will confidently sell services, build trust, and help maintain showroom standards while supporting shop flow.