Automotive Service Advisor — Sales & Growth Path

bigbrandtire; Phoenix (AZ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical, dental, vision, life, and 202

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service in Phoenix, AZ seeks a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and sell tires, wheels, repairs, warranties, and services.

You will document findings, maintain showroom standards, and help keep operations smooth and safe while building lasting customer relationships. 1–3 years' automotive sales and strong communication are preferred; weekend availability is a plus.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales ability

Automotive knowledge

Communication

Job description

Big Brand Tire & Service in Phoenix, AZ seeks a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and sell tires, wheels, repairs, warranties, and services.

You will document findings, maintain showroom standards, and help keep operations smooth and safe while building lasting customer relationships. 1–3 years' automotive sales and strong communication are preferred; weekend availability is a plus.