Automotive Service Advisor: Sell Services, Delight Guests

Big-Brand-Tire-; Phoenix (AZ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid vacation

Health insurance (medical, dental, and

Vision insurance

Job summary

Big Brand Tire & Service is seeking a Service Advisor in Phoenix, AZ to greet guests and deliver a world-class service experience. You will translate vehicle needs into clear recommendations for technicians and confidently sell tires, wheels, repairs, warranties, and services.

The role requires 1–3 years in automotive service sales with strong customer service, plus the ability to lift 70 lbs and operate in a team-driven environment. Weekend availability is preferred.

Qualifications

• 1–3 years of experience in automotive service sales and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Job description

Big Brand Tire & Service is seeking a Service Advisor in Phoenix, AZ to greet guests and deliver a world-class service experience. You will translate vehicle needs into clear recommendations for technicians and confidently sell tires, wheels, repairs, warranties, and services.

The role requires 1–3 years in automotive service sales with strong customer service, plus the ability to lift 70 lbs and operate in a team-driven environment. Weekend availability is preferred.